Let’s face it – consumers want immediate answers and companies who are slow in response times constantly struggle with ROI and efficient marketing spend. Help on Demand picks up where your CRM and Call Technology leave off by working in tandem to optimize conversion.
Technology Features
Using your defined set of criteria, leads are routed to the agent with the highest propensity to convert that prospect. With our simple implementation you will be able to:
Increase your lead conversion and sales metrics
Prevent leads from “dropping on the floor”
Track and report on speed to follow-up and who performs at optimal levels
Make better decisions on your marketing spend with transparency, data and metrics
With HOD
Without HOD
Help On Demand – Increase ROI
Customizable
Basic to Advanced Customization of the algorithm uses your specific business requirements
Accountability
Synapse is a proactive lead acceptance process– so the leads don’t sit waiting to be called
Traceability/Visibility
You will have visibility on every lead and its status